Help & Support
Guides, troubleshooting, and answers for Juicy Player and Juicy Remoter.
Getting Started
Three steps and you're playing music:
- Install JuicyPlayer on your PC. Get it from the Microsoft Store (auto-updates included), or download the installer for Windows 10/11 directly — x64 or ARM64 — and run it.
- Install Juicy Remoter on your Android phone. Scan the QR code on the download section, or download the APK directly (requires Android 7.0 or newer).
- Connect and play. Make sure your PC and phone are on the same Wi-Fi network, then open Juicy Remoter — it discovers the player on your network automatically. No IP addresses, no account.
Phone Remote (Juicy Remoter)
Juicy Remoter turns your phone into a wireless control surface for the desktop player:
- Play, pause, and skip tracks; seek through the progress bar.
- Adjust volume for the system and the player in real time.
- Browse the full playlist, search songs, and see album art and track info.
The connection is pure local network (LAN) peer-to-peer. Your phone talks directly to your PC — nothing is sent to the internet, and no login is ever required.
Using the Player
Playback controls
Play, pause, and skip from inside the app, from the Windows lock screen, or from the media controls in your notification center.
Volume & equalizer
Adjust system and player volume independently, and switch between equalizer presets to match your headphones or speakers.
Supported formats
Juicy Player plays all common audio formats: MP3, FLAC, WAV, OGG, AAC, M4A, OPUS, AIFF, APE. Lossless formats (FLAC / APE / WAV) play bit-perfect — no transcoding, no quality loss.
Troubleshooting
- Make sure both devices are on the same Wi-Fi network. Guest and public Wi-Fi networks often isolate devices from each other.
- Check that Juicy Player is running on the PC.
- Allow Juicy Player through the Windows Firewall for private networks (Windows usually prompts on first launch — if you missed it, allow it manually in Windows Security → Firewall).
- If your router has AP isolation enabled, devices can't see each other — disable it in the router settings.
System Requirements
| App | Platform | Requirement |
|---|---|---|
| Juicy Player (desktop) | Windows | Windows 10 / 11 · 64-bit (x64) or ARM64 |
| Juicy Remoter (mobile) | Android | Android 7.0 or newer |
Contact
Still stuck, found a bug, or have a feature request? Email us at hifior@foxmail.com — we read everything.